Ceytrex Labs FAQ

Question 1

What does Ceytrex Labs do?

Accepted Answer

Ceytrex Labs is a full-service technology company founded in 2019 in Colombo, Sri Lanka. We build custom software, web applications, AI solutions, and Telegram bots, and we operate three proprietary products - Ceytrex Tickets, Ceytrex Flow, and Ceytrex Toolkit. We also offer web hosting and domain registration.

Question 2

How long has Ceytrex Labs been operating?

Accepted Answer

We have been operating since 2019 - over 5 years. We have delivered 200+ projects for 150+ clients across 24+ countries, with a 4.9 star average client rating.

Question 3

How long does it take to build a website?

Accepted Answer

A standard business website typically takes 2–4 weeks. E-commerce platforms take 4–8 weeks. Complex web applications range from 6–16 weeks. We provide a detailed milestone timeline after the initial consultation.

Question 4

What is Ceytrex Flow?

Accepted Answer

Ceytrex Flow is our WhatsApp lead management platform. It lets businesses capture leads, chat in real time, schedule follow-ups, and track the full pipeline from one dashboard. Setup takes under 10 minutes.

Question 5

What is Ceytrex Tickets?

Accepted Answer

Ceytrex Tickets is our cloud-based event ticketing platform. It supports QR code check-in, online ticket sales, email marketing, analytics, and custom merchandise. Events can be set up in under 5 minutes.

Question 6

Do your hosting plans include free SSL?

Accepted Answer

Yes. Every Ceytrex Labs hosting plan includes a free SSL certificate, SSD storage, and a 99.9% uptime SLA. Hosting starts from LKR 6,500 per year with the same renewal price - no increases.

Question 7

Can I register a .lk domain with Ceytrex Labs?

Accepted Answer

Yes. We support .lk, .com, .net, .org and many other extensions. You can search availability and register in real time from our Domains page with LKR pricing.

Question 8

Do you build Telegram bots?

Accepted Answer

Yes - Telegram bot development is one of our specialisms. Since 2021 we have delivered 50+ Telegram bots across Europe and Asia for e-commerce, customer support, notifications, and community management.

Question 9

Is the initial consultation free?

Accepted Answer

Yes. The initial consultation is always free. We review your requirements, propose a solution, and provide a clear timeline and pricing breakdown with no obligation.

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