Ceytrex
Flow
Send your customers a WhatsApp message the moment their order, booking, or payment status changes - built for any Sri Lankan business, not just online stores.
Every industry's “notify the customer” need is the same four moments
Connect your WhatsApp number, wire your system to tell Flow when something happens, and the right message goes out automatically. What changes per industry is the wording - never the mechanism.
Confirmation
Order placed, appointment booked, ticket purchased - the first message that says "we've got it."
Status update
Preparing → shipped, application under review - customers stop calling to ask what's happening.
Reminder
Appointment tomorrow, payment due, class starts in an hour - sent automatically, on time, every time.
Receipt / completion
Payment received, delivered, service done - the message that closes the loop.
We only message your customers about things that actually happened
Flow never sends promotional blasts through the same templates as order notifications - that's what keeps every message classified as WhatsApp's cheapest category. It's not a discount we negotiate; it's built into how Meta prices WhatsApp traffic.
Order/booking notification
Rs 0.66
per message
Generic promotional blast
Rs 24
per message
Not just online stores
A clinic, a salon, a courier, a tuition class, and an online shop all use the same four moments - just with different wording. Pick your industry to see how it fits.
E-commerce & retail
Order confirmed → out for delivery → delivered
Logistics & courier
Shipment created → delivery attempt → delivered
Healthcare & pharmacy
Appointment booked → reminder → lab results ready
Salons & spas
Booking confirmed → reminder 2 hours before
Education & tuition
Registration confirmed → fee receipt
Travel & hospitality
Booking confirmed → check-in reminder
Events & ticketing
Ticket purchased → gate/QR code delivery
Banking & insurance
Claim status update → payment received
Utilities & telecom
Bill due in 3 days → payment received
Real estate
Viewing confirmed → rent receipt
Home & professional services
Quote sent → job completed
Food & beverage
Order received → preparing → ready for pickup
Priced in LKR, for Sri Lankan businesses
No international provider prices in LKR or targets the Sri Lankan SME market specifically. Marketing/broadcast messages are metered separately at Rs 25 - never bundled into your notification quota.
Starter
One small business just turning on order confirmations.
- 1,000 notifications included
- 1 WhatsApp number
- 3 templates
- Order/event webhook API
Growth
An established SME with daily order or booking volume.
- 5,000 notifications included
- Unlimited templates
- 2 team seats
- Full delivery dashboard
Business
Multi-location or higher-frequency senders.
- 15,000 notifications included
- Up to 3 WhatsApp numbers
- 5 team seats
- Priority support
Enterprise
Banks, telcos, insurers, large retail chains.
- Volume-negotiated pricing
- Multiple WhatsApp numbers
- Dedicated account manager
- Custom SLA
Pricing is a proposal under review and may change before general availability.
Why teams choose Ceytrex Labs
Verified feedback from clients using our platforms and project delivery worldwide.
“I'd recommend them to anyone who needs their service. Great job and the WhatsApp automation has transformed how we communicate with customers.”
“This team is the best! Excellent and super fast delivery. The event ticketing platform works flawlessly for our events.”
“Excellent team, very patient with our questions. The solution they built for us is solid, scalable, and exactly what we envisioned.”
“Great team with good experience. They understood our unique requirements and built a solution that integrates perfectly with our business.”
“We used Ceytrex Flow to manage leads from our WhatsApp ads. Setup was incredibly quick and the pipeline dashboard gave us full visibility from day one. Sales conversions improved noticeably within the first month.”
“We ran our annual conference through Ceytrex Tickets. QR code check-in was instant and the analytics gave us great post-event insights. Will be using it for every event going forward.”
Reviews collected from verified clients across multiple platforms and direct engagements.
Turn on order notifications today
Connect your WhatsApp number and start sending order confirmations, reminders, and receipts automatically - or tell us about your industry and we'll show you how it fits.